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⁠Return & Refund Policy

HalaFashion — Return & Refund Policy
HalaFashion — Return & Refund Policy
Transparent, fair and customer-friendly process
Eligibility Process Refunds Shipping

Quick Overview

We’re committed to your satisfaction. Damaged, defective, or incorrect products can be returned as per the process below.

Return & Refund Details

  1. 1
    Eligibility
    • Damaged, defective, or incorrect products can be returned.
    • Returns or replacements must be initiated via the “My Orders” tab within 48 hours of delivery.
  2. 2
    Process
    1. Select the order and product in “My Orders”.
    2. Upload photos (if damaged/defective).
    3. Request replacement or refund.
  3. 3
    Refunds
    Prepaid: Refunded within 5–7 business days to the original payment method.
    COD: No refund required for cancellation; replacement possible.
  4. 4
    Shipping for Returns
    Free for defective/damaged items. Buyers may bear the cost for other returns, if applicable.
Last updated: Oct 15, 2025
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