HF
HalaFashion — Return & Refund Policy
Transparent, fair and customer-friendly process
Eligibility
Process
Refunds
Shipping
Quick Overview
We’re committed to your satisfaction. Damaged, defective, or incorrect products can be returned as per the process below.
Return & Refund Details
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1Eligibility• Damaged, defective, or incorrect products can be returned.
• Returns or replacements must be initiated via the “My Orders” tab within 48 hours of delivery. -
2Process1. Select the order and product in “My Orders”.
2. Upload photos (if damaged/defective).
3. Request replacement or refund. -
3Refunds• Prepaid: Refunded within 5–7 business days to the original payment method.
• COD: No refund required for cancellation; replacement possible. -
4Shipping for ReturnsFree for defective/damaged items. Buyers may bear the cost for other returns, if applicable.


